Platform guide
HR help centre
Start with the type of task you are trying to complete. Your organisation’s operations contact can help correct invitations, scope and workspace access.
Invitation or sign-in problem
Use the exact invited email address. Use Reset your password from Sign in if needed, and ask operations to reissue an expired invitation. Never send your password, authenticator code or private sign-in link to another person.
Missing orders or payroll access
Check your organisation and assigned role. Orders depend on project scope, and salary access requires the relevant payroll permissions and MFA. Ask the administrator for a permission review; do not use another staff member’s account.
Payroll or payment question
Open the relevant run and review its status and available evidence with the responsible administrator. Payroll approval is not proof that a payment settled. Automated transfer execution is not connected; uncertain external outcomes need reconciliation before any replacement payment.
Contact support safely
For platform guidance use the Manpower.host Support page. Share a concise description of the problem and the page you were using. Do not send salary spreadsheets, bank or MFS details, identity documents or authentication secrets through public support.