Platform guide
Service delivery and roster handover
Each delivery connects an agreed order to approved roster records, a receiving-provider response and reconciliation.
Acknowledge the order
Review the project, role, positions and delivery dates in your assigned order. Acknowledge within the agreed period and raise scope or capacity questions with operations. Check the workspace for status instead of assuming that an email alone records acceptance.
Receive the roster
Only approved roster data should be released through the agreed handover. The receiving provider checks the addressed batch and returns its receipt. A rejected batch needs a documented correction; a roster receipt alone is not an employment contract.
Reconcile the delivery
Compare accepted records with the ordered requirement. Review outstanding, surplus or rejected items with operations. Contracted employment and deployment information are then needed before payroll preparation can proceed.